4 Social Media Support Tools For Better Customer Service
Today, social media has become the future of customer service with growing numbers of social media users and rapidly emerging social media platforms such as Facebook, LinkedIn, Twitter and Instagram that are at the forefront of the digital revolution. However, a lot of companies still fail to effectively implement social media into their company’s toolbelt which results in huge losses to the companies in the long run. Therefore, in this post, we have covered five social media support tools that can help businesses in delivering quality customer services. Take a look. Sproutsocial Sproutsocial is basically an all-in-one platform that facilitates effective social media management and helps businesses in building meaningful and long-lasting relationships with their customers. Hootsuite Hootsuite is a perfect management tool that enables great publishing, workflow features, engagement, analytics and campaign management using just a single dashboard. The Hootsuite social media tool also al